Zendesk Support Integration

  1. Login to the Zendesk Support Admin panel & Follow the steps

    1. click >> Apps & Integration

    2. Choose >> Zendesk API

    3. Enable Token Access

    4. Give API Token Description (Optional)

    5. Copy the API Token

    6. Save the Settings

  2. Open ONES-App and select Integration >> Ticketing

  3. Add Channel & Paste the required details

  4. After saving it will be available to use while creating any rule using Rule Engine feature

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