Accounts

Overview

Use this feature to

• Create new users and roles

• Remove and suspend existing user one by one

• Remove and suspend multiple users at the same time

• Password reset of existing users

Only super admin or Enterprise admin can perform these actions

Users

• Navigate to Accounts >> Users

• Initially, we get one default Admin User Credential

• In this view, we get the User status and Role given to it and the Last login time by the user.

• On this User tab, we can Add new users and can remove or suspend any existing users

Users - Add New

• Navigate to Accounts >> Users >> Add

• Admin can add

  • Profile picture

  • Username

  • Password

    • Password should contain:-

      Minimum Password Length - 8 characters

      Maximum Password Length - 24 characters

      Character Support - Alpha Numeric

      Special Characters - (# @ $ ! & % only)

      Character Rule - At least one Upper Case and one special character

  • First and Last Name

  • Role

• Enter all the required details

• Click Save

"on the first login by the user with given details, ONES application prompt with a screen to rest the password

• Now User is ready to login with valid credentials

Users - Reset Password <Pending due to a bug>

• Navigate to Accounts >> Users >> Edit User >> Reset Password >> Yes

• Using Admin credentials you can reset the user password

• Click on Reset Password

• Submit & Save

• After this user can try login with the temporary password, on the first login, ONES application actively asks to change the password

Users - Remove User

• Navigate to Accounts >> Users >> ((Select Users you want to remove)) >> remove >> Yes

• We can remove multiple users at a time

• After this, the user will be removed from the database and cannot use credentials to login again

Users - Suspend User

• Instead of removing any user, we can also suspend the user

• Once we suspend a user it will not be removed from the database but it will be in an Inactive state in the database

• Later if we need we can restore the user to its active state

• Navigate to Accounts >> Users >> ((Select Users you want to suspend)) >> Suspend >> Yes

• Choose users & click on Suspend

Users - Restore User

• Navigate to Accounts >> Users >> ((Select Users you want to restore)) >> Restore >> Yes

Roles

• Navigate to Account >> Roles

• By default, the device comes with these 4 Roles

  • Super Admin

  • Enterprise Admin

  • Enterprise Staff

  • Vendor Staff

• As per the new user access requirement, we can assign limited access to user roles

Roles - Add User Roles

• Navigate to Accounts >> Roles

• Now let's add few extra permissions

  • Add/Remove Devices

  • Configure Devices

After giving permissions, the user can be added to this role in the user section.