User Accounts

Overview

Use this section to:

• Create new users and roles

• Remove and suspend existing users one by one

• Remove and suspend multiple users at the same time

• Password reset for existing users

Only a Superadmin or Enterprise admin can perform these actions

Users

• Log in to the NCP GUI

• Go to Settings → Users

• Initially, we get one default Admin User Credential

• In this view, we get the User status and Role given to it, and the Last login time by the user.

• On this User tab, we can add new users and remove or suspend any existing users

Users - Add New

• Go to Settings → Users → Add

• Admin can add,

  • Profile picture

  • User

  • Password

    • First and Last Name

    • Role

    • Enter all the required details

    • Click Save

Password Requirements:

• Minimum Length: 8 characters

• Maximum Length: 24 characters

• Allowed Characters: Alphanumeric

• Special Characters Allowed: # @ $ ! & %

• Character Rules: Must include at least one uppercase letter and one special character

On the user's first login with the default user, the ONES application prompts them with a screen to reset their password

Users - Reset Password

• Go to Settings → Users → Edit User → Reset Password

• Using Admin credentials, you can reset the user password

• Click on Reset Password

• Submit & Save

• After this user can try to log in with the temporary password. On the first login, the ONES application actively asks to change the password

Users - Remove User

• Go to Settings → Users → {Select User you want to remove} → Remove

• We can remove multiple users simultaneously

• After this, the user will be removed from the database and cannot use the credentials to log in again

Users - Suspend User

• Instead of removing any user, we can also suspend the user

• Once we suspend a user it will not be removed from the database but it will be in an Inactive state in the database

• Later if we need we can restore the user to its active state

• Go to Settings → Users → Users → {Select User you want to suspend} → Suspend

• Choose the user & click on Suspend

Users - Restore User

• Go to Settings → Users → Users → {Select User you want to restore} → Restore