ONES GA 3.0
Release
  • ONES GA v3.0
    • Open Networking Enterprise Suite (ONES)
      • ONES Application
        • ONES Telemetry Collector(s) and Visibility
        • ONES Time Scale Metric Calculation
        • ONES Rule Engine
        • ONES Orchestration
        • ONE DL
        • ONES Supportability
        • ONES Security
        • ONES 3.0 Multisite
    • What's new?
    • Getting Started
      • Supported Switch Platforms and NOS
      • Scalability
      • Subscription
      • ONES Installation
        • Installation Pre-requisites
        • Download ONES Package
        • Installing ONES Application
        • ONE-DL cloud Deployment
        • Installing ONES Agents 3.0
          • ONES Telemetry Agent Installation
          • ONES Server Agent Installation
          • ONES Orchestration Agent Installation
          • Agent Less Telemetry
            • Cumulus(NVUE API)
            • Arista EOS (OpenConfig)
            • CISCO NXOS (GRPC)
        • Adding New Controller
        • Installing ONES Multisite
      • VM Deployment
        • VMware ONES Deployment
        • KVM ONES Deployment
        • Upgrade VM
    • ONES Web GUI Administration
      • Login Page
      • Adding Devices
      • Monitor
      • Inventory
        • Devices
        • Configurations
      • Rule Engine
        • Slack Channel Integration
        • Zendesk Support Integration
        • Service Now Integration
        • Rules Type
          • Add Rules: Entity
          • Add Rules: Entity by Properties
        • Alerts
      • Analytics
      • Settings
      • Integrations
        • Slack Channel Integration
        • Zendesk Support Integration
        • Service Now Integration
        • Cloud Services
          • Splunk
          • Amazon S3
      • Accounts
      • ONES Orchestration
        • VXLAN-Symmetric
          • VXLAN-Symmetric-SAG-no-mclag-vrf
          • VXLAN-Symmetric-SAG-mclag-vrf
          • VXLAN-Symmetric-SVI-no-mclag-vrf
          • VXLAN-Symmetric-SVI-mclag-vrf
          • VXLAN-Symmetric-SAG-vrf-RoCE
        • VXLAN-SVI
          • VXLAN-SVI-no-mclag-IPv6-ebgp-IPv6-SVI
          • VXLAN-SVI-no-mclag-ibgp-IPv4-Underlay
          • VXLAN-SVI-no-mclag-ebgp-IPv6-SAG
          • VXLAN-SVI-no-mclag-ebgp-IPv4-Underlay
          • VXLAN-svi-no-mclag-ebgp-BGPU-Underlay
        • VXLAN-SAG
          • VXLAN-SAG-no-mclag-ibgp-no-host
          • VXLAN-SAG-no-mclag-ibgp-BGPU-Underlay
          • VXLAN-SAG-no-mclag-ibgp-BGPU-Underlay-HostPO
          • VXLAN-SAG-no-mclag-ebgp-no-host
        • VXLAN-MGLAG
          • VXLAN-MCLAG-ibgp-sag
          • VXLAN-MCLAG-ebgp-svi.yaml
          • VXLAN-MCLAG-ipv6-ibgp-sag
          • VXLAN-MCLAG-ebgp-BGPU-IPv6SAG
          • VXLAN-MCLAG-ibgp-BGPU-IPv6svi
          • VXLAN-MCLAG-ipv4-ibgp-svi
          • VXLAN-MCLAG-ipv6-ebgp-sag
        • VXLAN-Asymmetric
          • VXLAN-Asymmetric-SAG-no-mclag
          • VXLAN-Asymmetric-SAG-mclag
          • VXLAN-Asymmetric-SVI-no-mclag
          • VXLAN-Asymmetric-SVI-mclag
        • MH-VXLAN
          • MH-VXLAN-ibgp-sag
          • MH-VXLAN-ipv6-ibgp-sag
          • MH-VXLAN-Asymmetric-SAG
          • MH-VXLAN-ebgp-BGPU-IPv6SAG
          • MH-VXLAN-ipv6-ebgp-sag
          • MH-VXLAN-Symmetric-2-SAG-vrf
        • MCLAG
          • MCLAG-IPv4-SVI-AccessHosts
          • MCLAG-ibgp-BGPU-Underlay-IPv4SVI-AccessHosts
          • MCLAG-ibgp-IPv6-Underlay-IPv6SVI-AccessHosts
          • MCLAG-IPv4-Underlay-IPv6SVI-AccessHosts
          • MCLAG-IPv6-Underlay-IPv6SVI-AccessHosts
        • L3-MCLAG
          • L3-MCLAG
          • L3-MCLAG-bgpU-combinedLink
          • L3-MCLAG-bgp-combinedLink
        • L2-LS
          • L2LS-EC-L2
          • L2LS-EC-L3-ipv4
          • L2LS-EC-L3-ipv6
        • iBGP
          • i-BGP-IPv6-CLOS-IPv6-host
          • i-BGP-IPv6-CLOS-IPv4-svi
          • i-BGP-IPv4-CLOS-L2PO-host
          • i-BGP-IPv4-CLOS-L2-host
          • i-BGP-IPv4-CLOS-IPv6-svi
          • i-BGP-IPv4-CLOS-IPv4-PO-host
          • i-BGP-BGP-U-CLOS-IPv4-svi
          • i-BGP-BGP-U-CLOS-IPv4-host
        • e-BGP
          • e-BGP-IPv6-CLOS-IPv6-host
          • e-BGP-IPv6-CLOS-IPv4-svi
          • e-BGP-IPv4-CLOS-L2-host
          • e-BGP-IPv4-CLOS-IPv6-svi
          • e-BGP-BGP-U-CLOS-IPv6-svi
          • e-BGP-BGP-U-CLOS-IPv6-host
        • BGP-PO
          • BGP-PO-SFLOW-LeafOnly-EC
          • BGP-PO-SFLOW-LeafOnly-EC-incr1
          • BGP-PO-MCLAG-SFLOW-LeafOnly-EC
        • LeafOnly-EC
        • IPCLOS-1-IPv4-SVI-AccessHosts
        • DHCP-IPCLOS-IPv4-SVI-AccessHosts
        • VXLAN-Symmetric-SAG-vrf-RoCE
    • Common Issues and Troubleshooting Steps
      • ONES Installation
        • Storage issue
      • ONES Uninstallation
        • ONES-Application
        • Telemetry Agent
        • Orchestration Agent
      • Permission Issues
        • Application Installation
      • gNMI Troubleshooting on non-SONiC Switches
    • How to contact Aviz Networks Support?
    • Backup and Recovery
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  1. ONES GA v3.0
  2. ONES Web GUI Administration
  3. Rule Engine

Service Now Integration

PreviousZendesk Support IntegrationNextRules Type

User needs to generate a Instance URL from Service Now developer Account

  1. Integrations >> Ticketing >> ServiceNow

  1. Add Channel

    Inputs to sucessfully integrate ServiceNow

    1. Instance URL (from serviceNow developer Account)

    2. Credentials (from serviceNow developer Account)