Starting a New Chat

The New Chat feature allows users to interact with the NCP assistant for querying network data, retrieving reports, or analyzing device behavior across projects and data sources.

Start a New Chat

• The New Chat page is the default landing screen after login.

• Enter your query in natural language to begin interacting with the NCP assistant immediately, with no additional navigation required.

Mentions

Mentions allow users to control collaboration and data scope within a conversation.

• User Mentions (@username)

  • Mention another user to collaborate or draw attention.

  • This does not trigger the AI assistant.

  • Use for direct communication with team members inside a project.

    
• Data Connector Mentions (!Connector)

  • Mention a specific data connector (for example, !Splunk, !NetFlow, !SNMP).

  • Scopes the AI query to the selected data source, ensuring targeted, relevant results.

    

User Chat Options

Use User Chat to view your personal chat history within Network Copilot.

This includes:

• Previous queries

• Support interactions

• Insights from earlier sessions

Chat history helps maintain continuity and revisit earlier findings.

Available chat management actions:

• Pin Chat - Keep important conversations at the top

• Download Chat - Export the full conversation for offline reference or documentation

• Archive Chat - Remove chats from the main view without deleting data

Advanced Chat Operations (Optional)

Each chat or message supports additional actions for workflow control and feedback:

• Copy - Copy a message for reuse or sharing

• Good/Bad Response - Provide feedback on assistant responses

• Delete Chat - Remove specific messages or entire chat threads

These actions are available via the contextual icons or the three-dot menu.