RMA

Effortlessly manage RMAs with ease

This page empowers you to initiate replacements for devices with matching SKUs. Once the RMA unit arrives, your backed-up configurations will be restored, ensuring a seamless transition and zero downtime.

Mark for RMA

Navigate: Manage >> Device >> (Mark for RMA)

Enter the RMA Ticket ID and Mark for RMA

RMA Process

Navigate: Configuration >> RMA

Start RMA Process

Select 3 dots for more options: Start Replacement

Select The Device and Select Next

Select the Backup we need to push & Next

Details are ready, Select Replace and ONES will start the Replacement