Zendesk Support Integration

1. Login to the Zendesk Support Admin panel & Follow the steps

   1. click >> Apps & Integration

   2. Choose >> Zendesk API

   3. Enable Token Access

   4. Give API Token Description (Optional)

   5. Copy the API Token

   6. Save the Settings

   

2. Open ONES-App and select Integration >> Ticketing

   

1. Add Channel & Paste the required details

   

2. After saving it will be available to use while creating any rule using Rule Engine feature

   

   Enable the Service