# RMA

## Effortlessly manage RMAs with ease&#x20;

This page empowers you to initiate replacements for devices with matching SKUs. Once the RMA unit arrives, your backed-up configurations will be restored, ensuring a seamless transition and zero downtime.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeEy6asPfV94jvdNdtt79tbekubYen6JaGQzEk7GQ_cBHj1Wm7Inuf51u1XLZwaTUGXr06HUCccKrh_HV2cjynP1OwGEuYy4lfqD-CVhoDM9lU1q2qgTK-ugCZX1BoAFchfHXAk?key=uAIlOqmIVEgi3tN34Pe3qQ" alt=""><figcaption></figcaption></figure>

### Start RMA Process

<figure><img src="https://2376813750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcd2rizc8cOY7cJKDEOsa%2Fuploads%2FkvSfZkiHrSGPJi65P4De%2Fimage.png?alt=media&#x26;token=7f10f5eb-e6f3-45c9-bf9e-c0724ee246a6" alt=""><figcaption></figcaption></figure>

**Select 3 dots for more options**

<figure><img src="https://2376813750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fcd2rizc8cOY7cJKDEOsa%2Fuploads%2FWNkPFYZYNMV0MT1jQpvE%2FScreenshot%202025-08-16%20at%202.58.28%E2%80%AFAM.png?alt=media&#x26;token=cd4a58e6-9c89-4659-9724-e0446cec253b" alt=""><figcaption></figcaption></figure>

* **Start Replacement**

