# Service Now Integration

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User needs to generate a Instance URL from Service Now developer Account
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1. <mark style="color:purple;">**Integrations >> Ticketing >> ServiceNow**</mark>

<figure><img src="https://content.gitbook.com/content/MqKTSMl7vX7CzsAqwwS8/blobs/zAgKw1CTHXfqLYLX4XBN/Screenshot%202024-09-19%20at%209.13.44%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

2. <mark style="color:purple;">**Add Channel**</mark>

   Inputs to sucessfully integrate ServiceNow

   1. **Instance URL** (from serviceNow developer Account)
   2. **Credentials** (from serviceNow developer Account)

      <figure><img src="https://content.gitbook.com/content/MqKTSMl7vX7CzsAqwwS8/blobs/r7tP2hycy7hfoLDNwWtX/Screenshot%202024-09-19%20at%209.15.29%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/MqKTSMl7vX7CzsAqwwS8/blobs/dFxevzod9ZsN1umr63Jh/Screenshot%202024-09-19%20at%209.17.41%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>
