# Alerts

## Overview

When a user creates a rule, and the threshold value is exceeded, alerts will be generated. These alerts will also be displayed on this page.\\

#### Alerts

Notifications from the Alerts Page are always sent to:

* **Zendesk Support:** Integrated Zendesk Support systems will receive all push notifications.
* **SLACK Channel:** If integrated, notifications will also be sent to the configured SLACK channel.
* **Alert Page:** It will always display the alerts on ONES Alert page

**Alert Management**

1. Count of alerts related to feature
2. Alert  Name
3. First seen of the alert
4. Last seen of the alert
5. Option to delete the alerts

<figure><img src="https://content.gitbook.com/content/PfHBjTcBLMXuJNIK9YDj/blobs/DDcKc2oZc1LwuBwzCmU6/image.png" alt=""><figcaption></figcaption></figure>

**Expand Option is used to check the payload and total alerts**

<figure><img src="https://content.gitbook.com/content/PfHBjTcBLMXuJNIK9YDj/blobs/yJ5sPz7hqhlVjb1UXsNn/Screenshot%202024-04-18%20at%202.37.04%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://content.gitbook.com/content/PfHBjTcBLMXuJNIK9YDj/blobs/XGH11XgeNSBXGkFNqIFY/Screenshot%202024-04-18%20at%202.41.19%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

**Time Scale Alert Updates**

Users can choose the time range to check the more alerts

<figure><img src="https://content.gitbook.com/content/PfHBjTcBLMXuJNIK9YDj/blobs/9xyLWdJWaZFcIVUIngor/Screenshot%202024-04-18%20at%202.42.17%E2%80%AFPM.png" alt=""><figcaption></figcaption></figure>

**Alert Page** allows a user to download the report in CSV format with a time range

<figure><img src="https://content.gitbook.com/content/PfHBjTcBLMXuJNIK9YDj/blobs/c7YPybHbrxOcJKhZH57K/image.png" alt=""><figcaption></figcaption></figure>
