Help

The Help section provides quick access to the Aviz Networks support resources, documentation, and built-in API Explorer.

This central hub is meant to assist users in resolving issues, understanding features, and exploring integrations.

Step 1: Access the Help Section

• Navigate to: Toggle Admin View → Help

Step 2: Support Portal

• The Support tab attempts to load the Aviz Networks support portal within the application.

• If it does not load (e.g., in an air-gapped or restricted network environment):

  • Click Open in New Tab to access the portal directly in your browser

  • If the issue persists, check your firewall or proxy settings

  • Click Try Again to reload within the app if connectivity has been restored

Step 3: View Documentation

• Switch to the Documentation tab to browse platform guides and product manuals

Step 4: Explore APIs

• The API Explorer tab provides a built-in interactive view of NCP’s REST API

• Explore endpoints under categories like Conversation, KnowledgeBase, etc.

• Useful for automation, integration, and advanced troubleshooting