How to contact Aviz Networks Support?

Contact Support

The Aviz Network Support team can be reached by

1. Sending an email to support@aviznetworks.com

2. Submitting a Ticket at

3. Live Chat on

Submitting a Ticket

A ticket can be submitted with or without an account at the

Mandatory Fields:

• Subject

• Issue Type (Post Deployment, Pre-Deployment, General Query, RMA)

• Priority (Low, Normal, High, Urgent)

Optional Fields:

• External ID (Community Request ID or Past Case Number)

• Hardware (Switch Model)

• ASIC vendor (chipset)

For Technical Issues, we recommend the description include the following:

• Repro steps, if the issue is reproducible

• The sequence of events that lead to the failure state

• Artefacts - Tech Support dump (tar.gz file), Logs, Command Outputs, Topology Diagrams etc...