---
description: 'To check the ASN module status in the Server directly, use the below commands:'
---

# Troubleshooting

xxx@metasrv01:\~/Code/Beta/Package/metadata-appliance$ asncli

```
asncli#
  collect-tech-support  Collect the tech support info and Create tar file
  exit                  Exit from the Current Prompt
  quit                  Quit to Enter Native Linux Shell
  show                  Show Commands


asncli# show
  kafka-config          ASN Kafka Config
  module                ASN Modules
  version               ASN Version

asncli# show kafka-config
==================================================================
ASN Kafka Config
==================================================================
Kafka Export Status : on
Kafka Server List   : 10.4.5.227:9092
Kafka Interval Time : 30
asncli#

asncli# show module status
Calculating ASN Module Status
==================================================================
Module               Status          CPU %           MEM %
==================================================================
asn-rest-server      active          0.5             40.5MB
asn-mgmt             active          0.1             15.4MB
asn-core             active          17.2%           14.7GB
asn-snmp-trap        active          0.0             18.1MB
asncli#

asncli# show  version
ASN-V2.0-20250313
asncli#
```

You can  use the below command to collect-tech-support data

```
asncli# collect-tech-support
ASN Techsupport Collection Started
Tech Support Collection Success - /etc/log_asn/asn_techsupport_20240725_025100.tgz
asncli#
```
